Swanpool Medical Centre

Complete incompetents masquerading as medical professionals, This facility deserves to be closed down. They're utterly useless, never responding to calls, and represent a total mockery of healthcare..

The company continuously misled me, claiming they hadn't received my care plan, forcing me to call back multiple times regarding medication authorization that required a doctor's signature. During..

Unable to secure an afternoon slot. I've never encountered a general practitioner with such limited availability, restricting appointments solely to morning hours. The receptionist's conduct was..

I'd rate this zero stars if possible. Despite being instructed to call at 8, when I rang just 4 minutes after the hour, I was met with absolute discourtesy. No greeting, no inquiry about my concern..

Every single visit here is a scheduling disaster. My mother was left waiting over half an hour beyond her scheduled time, and the staff displayed zero professionalism or courtesy. Their complete..

I'm dealing with heart failure and consistently struggle to secure medical appointments. Each time I call, I'm instructed to phone back at 8am, but even then, I'm unable to book a slot. This..

They might try to be as accommodating as possible during patient registration, but scheduling an actual appointment seems impossible. They consistently claim the doctor's schedule is completely..

This medical center is absolutely dreadful. I've been attempting to secure a fertility referral for IVF for more than five months with zero success. Their appointment availability is consistently..

Absolutely terrible medical staff... the front desk personnel act like they're physicians... they've cancelled my scheduled visits multiple times... even after receiving an official communication..

Rang precisely at 8am for two consecutive days. Each time, it took a quarter of an hour to get through, only to be informed that no appointments were available and advised to try again the next day...

Attempting to communicate with a doctor at this practice is utterly futile. The front desk staff are completely heartless and lacking any semblance of compassion. If you have a serious medical..

Getting through on the phone at this place is like trying to perform a magic trick. Even when I'm the first in line, the call mysteriously drops before connecting to the clinic Post-covid, their..

You're unable to schedule an appointment with a doctor at this clinic despite having numerous physicians on staff. I've been attempting to secure a consultation since November. When you call their..

I'm encountering substantial challenges when attempting to secure medical consultations at Swanpool GP. Each morning at 8:00 AM, I telephone seeking an appointment, only to be repeatedly informed..

Absolute worst establishment imaginable. I've been attempting to secure an appointment for the past quarter-year, but they consistently claim they're completely reserved. I'm utterly bewildered by..

Completely untrustworthy and incompetent. This establishment doesn't qualify as a medical practice in my view. I made repeated calls precisely at 8 am for five consecutive days to schedule an..

These physicians don't deserve a single star rating - they're completely unprofessional. I had a scheduled telehealth consultation today where they were supposed to contact me between 4-7 PM, and..

I spent an absurd amount of time on the phone, only to be disconnected repeatedly and shuttled between different representatives. When I finally got through, I was informed they have no available..

If you enjoy medical professionals who keep you waiting well past your scheduled time and then attempt to fabricate excuses about calling earlier, when your phone records clearly contradict their..

Quite disappointing. Scheduling an appointment for my infant was a nightmare. I attempted to contact them every morning for seven consecutive days. When I called at 8 AM, I was 49th in line...