SB

Sharon B. 3 years ago • From Google

Rating

Bad

Terrible healthcare centre fails vulnerable patient

This medical centre is a complete farce. My father is a patient here, and they demonstrate absolutely no concern for his well-being. When he was unwell, they dismissively told him to go to A&E, particularly regarding his mental health issues. Despite needing knee replacements, they haven't even added him to a waiting list. Today, the doctor prescribed stronger pain medication and assured him it would be sent to the pharmacy. Now it's 6:30pm, and after continuously calling for over an hour, I've received no response and no prescription, leaving my dad suffering in extreme pain. This facility should be thoroughly embarrassed by its abysmal service, and the NHS ought to consider shutting it down entirely. It doesn't even deserve the single star rating I'm forced to give to submit this review!

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