Grove Surgery

The service at this medical practice is utterly appalling. The staff have been completely negligent in updating my prescription for an extended period, and it remains unresolved. Attempting to get..

Disrespectful employees. Consistently refusing to acknowledge their errors and attempting to shift blame onto customers. Extremely unprofessional. The reception staff, particularly CLAIRE,..

Since 2023, I've been struggling with severe depression and anxiety, yet the medical team refuses to prescribe medication or provide therapy referrals. To make matters worse, Dr. Mughal humiliated..

Absolute catastrophe, yet somehow this general practitioner manages to stay afloat.

Top-notch medical professionals and support personnel. Welcoming and highly skilled.

Absolutely worthless healthcare provider who consistently disregards patient concerns and only communicates via phone appointments. The staff demonstrates a complete lack of professionalism and..

Endured an exasperating wait exceeding 60 minutes to get through on the phone, stuck as the first caller in line for more than 20 minutes with absolutely no response. Attempted communication via NHS..

For years, I've been struggling to get a proper medical diagnosis... The real issue is locating competent physicians, as these current ones are completely ineffective. Just take a glance at the..

Grove medical surgery has undergone recent modifications. Previously, the reception team was incredibly supportive, helping me obtain medications by assisting me when I explained my needs...

This medical practice is utterly useless and has repeatedly dropped my children from their records. When I brought my daughters' health record, they ripped out pages, causing some to go missing, and..

The appointment system is incredibly inconvenient, with only same-day bookings available at 8am via phone or in-person queue, which is extremely challenging for anyone with a job. I've been..

A straightforward 48-hour registration process drags on for two weeks due to their negligence. The staff handling phone inquiries seem poorly trained, at least in my experience. As someone who..

Absolutely the worst surgical experience I've encountered, with medical staff who are completely unresponsive and ignore incoming calls.

If you become a patient at this medical practice, you can expect to be completely ignored by the physicians, with phone calls consistently going unanswered and prescription refills being practically..

Absolute nightmare of a medical procedure

We've been patients at this medical practice for more than two decades, and they've consistently gone above and beyond to assist us with scheduling and other needs. The physicians demonstrate..

The GP service is incredibly frustrating and ineffective. Securing an appointment when it's urgent seems impossible. Alternative out-of-hours medical services have been equally unreliable. The only..

Dr. Iman Moghul is an exceptionally professional and kind physician who provides excellent patient care. I consistently find it convenient to schedule appointments, and the doctor always treats me..

This surgery is undoubtedly the most abysmal healthcare facility in the entire United Kingdom. The staff are incredibly discourteous, incompetent, poorly trained, and completely unprofessional - a..

The staff is unprofessional, sluggish, and consistently behind schedule, routinely delaying patients by 20 to 30 minutes. The employees appear completely unproductive, spending their time in the..