St Georges Surgery

Service has plummeted to an unacceptable level, with staff displaying a complete lack of compassion and professionalism. The reception team is dismissive, arrogant, and unhelpful, quick to give..

I've been receiving care at this practice for a decade, but since the partnership changed, the quality has significantly declined. While waiting for my appointment, I witnessed the front desk staff..

I've encountered no health service more abysmal than this, and it's deeply shameful that they're affiliated with the National Health Service.

In the past, this surgical practice was exceptional, but it has deteriorated dramatically. Now, the mere idea of scheduling an appointment fills me with dread, even when medical attention is..

This surgery has completely deteriorated from its former excellence! Communication is impossible via phone - you're forced to physically visit just to have the receptionist demand a detailed symptom..

Absolute nightmare of a medical practice. I've been a patient here for four years, seeing three different doctors and three nurses, and not a single one has been competent. They completely ignore..

Terrible customer service. The staff's lack of compassion for patients dealing with cancer and disability is appalling. Getting a prescription feels like an impossible task, with communication..

An incredibly mismanaged business. The employees lack coordination and appear completely scattered, leaving me to wonder about the substantial resources and effort squandered by their apparent..

Completely ridiculous situation - stuck waiting on hold for more than a quarter-hour and still unable to connect despite repeated attempts. What on earth is happening at the reception desk? Are they..

Where do I even begin with the receptionist? Absolutely frustrating. As a qualified nurse, I found the interaction completely unacceptable. What medical credentials do they even have? When I tried..

Absolute worst surgical experience. Save yourself the trouble and forget about contacting them. The physicians seem more preoccupied with delegating trivial communications to their administrative..

Every single time, I'm left hanging on the line for an eternity, and when someone finally answers, they immediately disconnect the call. It's become a ridiculous pattern that occurs most of the time..

Previously, this medical practice was our top choice, even though it wasn't the nearest to us. However, since the skilled physicians departed, it has become completely ridiculous. They instruct you..

What an absolutely delightful welcome, (dripping with sarcasm) the reception staff were incredibly charming and courteous on Friday, August 13th, 2021

Completely pointless service. I was on medical leave because of a back injury. I phoned to request documentation for my absence. The front desk staff insisted I needed an in-person consultation. The..

Once a reliable service, but Covid seems to have completely altered their approach. They're consistently tardy with medication reviews, leaving patients in limbo, and have eliminated in-person..

I contacted the medical practice over a week ago and spoke with a physician. I was familiar with my condition, trigeminal neuralgia, which I had experienced previously, and requested my usual..

The quality continues to deteriorate, with the front desk staff displaying an abysmal attitude - they're discourteous, ineffective, and completely unproductive. The process of scheduling an..

The receptionist who interacted with my grandmother was incredibly discourteous and pompous, offering zero assistance. My grandmother called repeatedly, over 200 times throughout the day,..

They deliberately manipulated my medical documentation to hide their professional negligence and complete absence of compassionate care.