Mill Road Surgery

Jaimy, the receptionist, displayed an incredibly unhelpful attitude and seemed completely unaware of the asthma nurse's services.

For those in the Clinical Research field, the workload has escalated dramatically. It seems unfair that General Practitioners aren't putting in the same effort. Pre-existing issues have now..

This part is spot on regarding the receptionist's unprofessional behavior. She deserves to be fired for her callous attitude towards patients, mockingly abusing the tiny amount of authority she..

The front desk staff display an appalling lack of compassion. Every patient deserves medical attention... how can the receptionist determine who matters more: me or a critically ill infant? The..

Compassionate and supportive medical professionals.

Absolutely dreadful experience. Scheduling an appointment is an overwhelming challenge, and the front desk personnel are discourteous and unhelpful to the point of frustration.

Absolutely terrible customer service. Their phone lines are constantly unresponsive, and they send patients to get blood tests without providing the necessary paperwork, resulting in test..

I've patronized this establishment multiple times since becoming a member a couple of years back. Without exception, the entire team has consistently provided warm, attentive service and addressed..

First needed, Early October NINETY SIXTY SEVEN. Doctor David Emerson. Immediate late night response at my home. That degree of excellence has obtained continually over the ensuing FIFTY NINE..

Dr. Yeung and Dr. Ellis are truly exceptional healthcare professionals. Jasmine, one of the receptionists, was incredibly kind and welcoming to both my mother and me during our visit.

Impossible to reach their customer service through any means - phone, email, app, or website. It's completely ridiculous and frustrating.

Terrible medical procedure! The physicians display complete incompetence. The front desk staff are exceptionally discourteous and unaccommodating! There's zero regard for patient welfare or..

After relocating to Cambridge last year, I've already visited the Surgery twice during the COVID period. The medical professionals demonstrated remarkable compassion, providing excellent in-person..

staff at addenbrooks are completely unhelpful, constantly demanding unnecessary blood tests, the front desk personnel lack basic courtesy, and when they contact you about test results, they..

The front desk team has consistently demonstrated exceptional kindness, professionalism, and a commitment to outstanding service. Every physician and medical professional I've encountered has been..

While the current state of the NHS isn't ideal, I must express my sincere gratitude to Dr Ramesh. He truly paid attention to my concerns, maintained a serene and understanding demeanor, and made me..

The front desk staff display a complete lack of courtesy, abruptly terminating calls when patients seek information. The general practitioner refuses to facilitate hospital referrals, forcing..

The medical professionals—doctors and nurses—provide excellent care, but the administrative staff are incredibly incompetent. Over the past half-year, there have been three separate instances where..

My patience with Mill Road surgery has completely evaporated, and I'm astounded they continue to operate without being scrutinized or closed down. While I recognize staffing challenges can affect..

Finding medical professionals available when you're feeling under the weather is truly a blessing!