LB

Lindsay B. 3 years ago • From Google

Rating

Poor

Terrible healthcare experience for my vulnerable mother

I am deeply frustrated and let down by this medical practice, particularly in how they treated my vulnerable, elderly mother. Their claim of being 'outstanding' is completely unwarranted. Despite my mum being homebound, isolated, and extremely fragile, no healthcare professional from the practice ever visited her. The communication breakdown between various healthcare providers—including the hospital, district nursing team, and general practitioners—is shocking. The receptionists consistently demonstrate a lack of helpfulness and seem uninformed about support services for vulnerable patients. This represents a comprehensive failure of our healthcare system. I strongly advise potential patients to carefully consider before choosing this practice.

Other reviews for Abbey Medical Centre