DB

Del B. one year ago • From Google

Rating

Bad

Terrible healthcare experience leaves patient feeling hopeless

This situation is utterly ridiculous and I'm extremely distressed. I've been repeatedly instructed to call at 8 a.m. for an urgent medical consultation, but it's been a complete failure. I'm in critical need of medical attention, and yet I've been left hanging on the phone for 19 minutes with no response. The online booking system is completely useless, constantly redirecting me and telling me to return the next day. What these people don't understand is that when someone is mentally fragile and contemplating suicide, "tomorrow" might not be a guarantee. Their lack of compassion and support is absolutely unacceptable.

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