SM

Saravanan M. 5 years ago • From Google

Rating

Bad

Terrible healthcare experience with disrespectful medical staff

Absolutely terrible! The service is continuously deteriorating. Previously, the front desk staff were rude, and now even the doctors have followed suit. A female doctor was shouting at my wife while she attempted to describe her medical issue, which only escalated her anxiety instead of providing comfort. The doctor wasn't even willing to listen to the patient's concerns. Completely unprofessional! There are always signs emphasizing respect for NHS staff, and while the staff claim to be committed to this, they fail to extend the same courtesy when interacting with patients. They need to practice what they preach!

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