The Churchill Clinic
LP
Luke P. one year ago • From Google
Bad
In March, I had a medication review, and shortly after, I was coughing up blood one morning with severe heartburn. It subsided, and I expected a follow-up call from the doctor about my medication and test results, so I waited. As months passed, my heartburn worsened, and Gaviscon became ineffective. I attempted to contact the doctors multiple times without success. Eventually, I visited the clinic and explained my situation to the receptionist, requesting to see a doctor. She informed me that appointments can only be booked by phone on the day and scheduled a medication review for September 18th, which seemed distant but I accepted. When September 18th came, no call was received. I phoned later in the afternoon and learned my medication review was canceled. Another secretary explained that the previous staff member shouldn't have handled my request that way and offered me an appointment in October, including the rescheduled medication review. By this point, I was no longer coughing blood, but my heartburn remained severe. I resorted to using my girlfriend's Lansoprazole to manage the symptoms. It's now been 6½ months since my original medication review, and I still haven't seen a doctor. I find this completely unacceptable and would strongly advise others to seek healthcare elsewhere.
Toma K.