Five Valleys Medical Practice

Every interaction seems focused on pushing me to create an online profile. I'm simply attempting to schedule an appointment, and their digital insistence is frustrating. I've spent countless hours..

The merger of two medical practices in central Stroud has resulted in an utterly disastrous service that defies comprehension. After enduring a grueling 22½-minute wait just to reach reception, I..

Staff at the front desk displayed a terrible attitude. Completely unhelpful and a total disappointment. Absolutely worthless experience!

Reinstate Locking Hill surgery. They demonstrate zero concern for their patients, scheduling appointments is impossible, and their lack of competence directly led to a significant decline in my..

Couldn't reach anyone after an hour of non-stop calling, incredibly frustrating. If given the opportunity, I'd definitely look for a different medical practice.

Lacks attentiveness and requires constant repetition before understanding. The service is unhelpful when it comes to redirecting patients to the weight loss management team. Moreover, there's been..

The advertised complimentary parking is practically impossible to locate, rendering it essentially hidden. For NHS patients unfamiliar with Stroud, navigation becomes a significant challenge. The..

After relocating to the town centre, the medical practice has become completely uninviting. The environment feels cold and impersonal, with absolutely no entertainment options for children during..

Scheduling, modifying, or canceling appointments with this organization is an absolute nightmare. While the staff and clinicians are dedicated and hardworking, their website is utterly ineffective..

Been anticipating a call from the medical office since 11 AM, and still no contact. Now they claim they're closed, despite their website stating they're open until 6:30 PM. This is absolutely..

I've had nothing but positive experiences with this practice. It's particularly impressive how they've grown and now offer certain referral appointments in-house, eliminating the need for hospital..

Complete farce, impossible to secure an appointment, and when you finally arrive, the waiting room is nearly empty, blood tests require months of waiting, it's unacceptable that patients must..

Exceptional service across the board.

The customer service at this medical practice is absolutely unacceptable! I arrived with my three-year-old suffering from a high fever and infection, only to be informed that they've reached their..

Called yesterday seeking a medical consultation or doctor discussion, but reception informed me they were fully booked and advised contacting 111. I attempted to explain my critical situation with..

Exceptional care, compassionate personnel, and a thoroughly competent medical procedure from start to finish.

Absolutely dreadful medical professionals who provide zero notice about their upcoming absences, informing patients just 48 hours before a long-awaited consultation that's been scheduled for months...

Absolutely terrible healthcare facility with incompetent management. Scheduling an appointment is a complete nightmare. Multiple times, I've endured waiting periods exceeding two months without..

Exceptional care delivered with remarkable consistency. The team demonstrates professionalism and genuine empathy throughout the entire experience. I deeply appreciate the outstanding support and..

Left high and dry with minimal assistance.