Chapel Street Surgery

Recently signed up in the new neighborhood, but my registration paperwork languished on someone's desk for nearly a week before being processed. This administrative delay prevented me from..

Scheduling can be challenging with this practice, making it difficult to secure a timely consultation.

Subpar healthcare assistance with significant communication failures. The medical team exhibits an unacceptable level of sluggishness when evaluating patient needs, consistently failing to follow..

Absolutely terrible service! The receptionist was extremely uncooperative when I asked for her name, though I eventually discovered it was Lisa. Her telephone etiquette was shockingly unprofessional..

Lengthy hold times, both in-person and via telephone. The company urgently requires additional personnel. Updating my critique after seven years to emphasize that no progress has been made.

I have absolutely no complaints about this medical practice. In the past, I recall enduring long waits in cramped waiting areas, with insufficient seating and typically being seen well beyond my..

What terrible service. I'm now convinced I'll seek out a different doctor because this one is completely unacceptable. The doctor is dishonest and fails to follow up with communication, which is..

I'm baffled how this medical practice continues to operate. Receptionist Claire displayed shocking unprofessionalism, repeatedly hanging up when I attempted to ask her name for a formal complaint,..

Scheduling a consultation seems impossible here!

I rarely leave reviews, but the experience I’ve had with this surgery has been beyond disappointing. The reception staff are consistently rude and dismissive, behaving as though patients are an..

absolutely terrible. back in september 2022, the surgery informed me i required an MSK referral that i needed to request myself, which i did immediately the next day. they claimed it was completed...

My partner, who suffers from epilepsy, found herself without her crucial medication as of yesterday. She reached out to her pharmacy, and they assured her they would forward her prescription...

The situation has markedly enhanced compared to my previous assessment. I commend the beleaguered reception and administrative personnel who are genuinely exerting themselves under challenging..

Impossible to book an appointment, phone lines are constantly blocked, and their only advice is to use emergency services or call 111. Absolutely dreadful healthcare support.

Completely ineffective medical practice. Impossible to secure consultations for seriously ill children or patients dealing with cancer concerns. The staff appear disgruntled and unwelcoming. I..

Throughout recent months, I've had multiple occasions to seek assistance from this medical practice, and each encounter has been truly outstanding. The entire team demonstrates exceptional qualities..

The medical practice offers quality care, but scheduling with a healthcare provider can be challenging due to the limited number of general practitioners available.

Impossible to schedule a visit. Absolutely terrible service with zero assistance or empathy for medical concerns or health emergencies.

Grateful appreciation goes out to the welcoming receptionist and Dr. Scot for his professional care during my recent visit. Geoff Woodcock.

I encountered a medication crisis when the pharmacy stocked an incorrect brand, only to discover my GP had cancelled my repeat prescription, leaving me without medication for almost seven days...