DN

Danish N. one year ago • From Google

Rating

Bad

Terrible healthcare experience with uncaring medical staff

The customer service here is utterly appalling, with staff displaying an incredibly callous and unhelpful demeanor. They flatly refused to schedule an appointment, despite my mother's elevated blood pressure requiring urgent medical attention. When we explained her condition, their dismissive response was to redirect us to the Accident & Emergency department, where she would potentially face a grueling 12-hour wait. When we challenged this, their only response was a cold "we can't do anything" - completely abdicating any responsibility for her health and well-being.

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