Heald Green Health Centre
Danish N. one year ago • From Google
Bad
Terrible healthcare experience with uncaring medical staff
The customer service here is utterly appalling, with staff displaying an incredibly callous and unhelpful demeanor. They flatly refused to schedule an appointment, despite my mother's elevated blood pressure requiring urgent medical attention. When we explained her condition, their dismissive response was to redirect us to the Accident & Emergency department, where she would potentially face a grueling 12-hour wait. When we challenged this, their only response was a cold "we can't do anything" - completely abdicating any responsibility for her health and well-being.
Top-notch medical care Absolutely the finest healthcare professionals available
Heald Green Health Centre
Danish N.
The customer service here is utterly appalling, with staff displaying an incredibly callous and unhelpful demeanor. They flatly refused to schedule an appointment, despite my mother's elevated blood..
Heald Green Health Centre
Gulam M.
I'm utterly bewildered by my recent experience. The process of scheduling an appointment was a lengthy ordeal, taking a staggering two weeks before securing a slot. When I finally got a telephone..
Heald Green Health Centre
steve r.
Revolting service, endured a three-week wait for an appointment and sacrificed work hours. They callously cancel the day before, leaving me stranded. This clinic's incompetence is a recurring..
Heald Green Health Centre
LILY R.
Unprofessional and rude front desk staff
Heald Green Health Centre
Simon J.
If you wish to avoid being disconnected after enduring 2½ minutes of pre-recorded messages, steer clear of selecting option three for prescription inquiries.
Heald Green Health Centre
Mark B.
The medical team performing the procedure is exceptionally welcoming and supportive. There are occasional moments when the facility seems crowded and bustling.
Heald Green Health Centre
Derek S.
Consistently impressed with the top-notch care provided by my neighborhood medical team 👌
Heald Green Health Centre
Aisha F.
I have absolutely no complaints about this medical practice. Initially, when I relocated to the area, I was somewhat apprehensive due to some unfavorable online feedback, but our experience being..
Heald Green Health Centre
Omar U.
My spouse relies on a recurring prescription for her hypertension medication. As is customary, she attempted to schedule this via telephone (which typically requires multiple calls before the..
Heald Green Health Centre
Gul M.
Absolutely terrible medical practice. Given that we seldom rely on general practitioner services (thankfully), I genuinely sympathize with those who must depend on them frequently. I've been..
Heald Green Health Centre
AHF L.
Dr Morris is a significant concern during consultations. While other medical staff at the practice are empathetic and helpful, Dr Morris stands out negatively. Her demeanor appears brusque and..
Heald Green Health Centre
James L.
I've been a patient at this medical practice for two decades, and they continue to impress me. Whenever I have a health concern, they consistently provide swift and competent care. The entire team..
Heald Green Health Centre
K L.
Consistently top-tier care from Dr. Morris's practice. Delighted to be a patient with this exceptional medical team.
Heald Green Health Centre
ge y.
Fantastic primary care physician in the area! The staff at the front desk are welcoming, and it's incredibly convenient that they have a staff member who can communicate in Chinese. This makes such..
Heald Green Health Centre
Saahd S.
The front desk staff's demeanor is completely unacceptable, in stark contrast to the highly competent and supportive medical professionals. The receptionists consistently come across as abrupt and..
Heald Green Health Centre
Jian A.
Attempting to secure a consultation with my general practitioner in the Heald Green clinic has been a nightmare since August. Following their guidance to phone at 8 am leads to a prolonged 30-minute..
Heald Green Health Centre
mohammad A.