LC

Luca C. 4 years ago • From Google

Rating

Bad

Terrible healthcare experience with unhelpful medical centre

I strongly advise against choosing this medical centre. The receptionist is discourteous, particularly the Portuguese-speaking lady, and securing a doctor's appointment seems virtually impossible - it's almost as if the doctor doesn't even exist on-site. I visited due to skin reaction issues, and they insisted I complete an online consultation. I followed their instructions and was told I'd receive a follow-up within 48 hours, but no call or email ever arrived, leaving me with nothing but a booking code. After waiting a week, I returned to inquire about my consultation, and they once again directed me to complete everything online, promising a phone consultation in the next 15 days. It's absolutely unbelievable to encounter such service in this country. Clinics like these should be shut down because they damage the reputation of healthcare providers who actually deliver quality service. Luca

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