JM

James M. 2 years ago • From Google

Rating

Bad

Terrible healthcare experience with unhelpful medical staff

Scheduling an appointment seems utterly impossible. Constantly dismissed and brushed aside. Treated condescendingly during phone calls, with no genuine attempt to hear my concerns. Zero assistance provided. I experienced a severe skin condition. Initially, they dismissed my evidence by criticizing the photo quality. Then they callously instructed me to diagnose the issue independently. Can you believe a medical professional would suggest such a thing? When the itching is so intense it's causing bruising and bleeding? While I understand the NHS faces challenges, it's difficult to maintain compassion for healthcare providers who appear completely unwilling to offer assistance. What if this were happening to someone in their own family? How would they feel if placed in such a desperate situation?

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