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Αλεξάνδρα Α. 3 years ago • From Google

Rating

Bad

Terrible healthcare experience with unhelpful medical staff

Completely unacceptable! As an Aviation professional, I suffered from blocked ears for over a week, rendering me unable to work and requiring medical documentation. Being new to the area, I attempted registration through their online system, which claimed a two-day processing time. However, they informed me it would take 3-4 weeks and refused to schedule an appointment. Despite explaining my temporary NHS registration and referral from a 111 paramedic the previous evening, they remained unhelpful. Their suggestion was to visit A&E (which should only be used for extremely critical situations). Fortunately, I managed to register with another medical practice the very same day! Absolutely shameful service!

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