RA

Ruth A. 4 years ago • From Google

Rating

Bad

Terrible healthcare experience with unhelpful medical staff

I had to contact emergency medical services twice, once last night and again this morning. Living with COPD, I experienced severe breathing difficulties last night. I'm also suffering from rib and back pain. I was told to wear a mask, to which I explained I'm exempt. After much difficulty, I finally spoke with an extremely discourteous physician who once again prescribed an inhaler that I'm unable to use. My rib and back pain continues to be a concern, and I'm desperate to understand how I can obtain an x-ray. The treatment I've received is absolutely unacceptable. The doctor was incredibly unprofessional and unhelpful, seemingly unwilling to address my potential need for a chest x-ray. I struggled to walk to the medical center today, experiencing significant breathlessness. Upon arrival, the receptionist's initial response was dismissive. This entire experience has been utterly frustrating and disheartening.

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