BP

Bela P. 4 years ago • From Google

Rating

Bad

Terrible healthcare experience with unhelpful staff

The customer service here is absolutely terrible. The front desk staff consistently display unprofessional attitudes and provide inaccurate details. Their level of care fluctuates wildly from one visit to the next, with no consistency. While I recognize they might be overwhelmed, basic courtesy and genuine attempts to assist patients shouldn't be difficult. It's unacceptable to continually hide behind COVID-19 as an excuse for their discourteous behavior and poor communication.

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