Diana Z. 8 years ago • From Google
Average
Terrible customer support with unhelpful front desk staff who consistently refused to schedule an appointment for me. I was forced to go to the emergency room, and after doctors from UCLH sent them a communication, they suddenly want to provide treatment. Their approach is completely unfair and the receptionists are extremely discourteous.
Irina R.
7 years ago The receptionist is an incredibly discourteous young woman. I've encountered her multiple times over the past few weeks, and her unprofessional demeanor is consistently appalling. Her gum-chewing is..
Zdravka M.
4 years ago I've encountered extreme indifference from this medical practice. With my 4-month-old infant experiencing serious health issues, I urgently sought an appointment, but the receptionist flatly refused..
Shaun G.
6 years ago Exceptional and remarkably streamlined service. Their triage approach is top-notch, ensuring that I consistently receive prompt, appropriate, and comprehensive support during my visits.
amrita l.
4 years ago This medical practice is absolutely dreadful, securing an appointment seems impossible. They exclusively offer consultations far in advance, with scheduling windows stretching months out. When..
Kieran Y.
8 years ago Front desk staff are completely incompetent and discourteous.
S J.
one year ago The front desk staff displayed a shocking lack of professionalism when interacting with my elderly mother during her attempt to schedule an appointment. When my mother accidentally dropped the..
D D.
6 years ago An outstanding medical practice in London that truly stands out. Every staff member, from the front desk team to the pharmacists and physicians, has consistently provided exceptional service...
giuseppe b.
7 years ago I attempted to schedule an appointment for today or tomorrow, but was informed I must call back tomorrow morning to book. Why should a patient have to make multiple calls just to secure a medical..
m f.
5 years ago Incapable of delivering the reliable and professional service they advertise. Their supposed commitment to patient-focused healthcare is entirely absent, despite their claims of excellence...
Rossano A.
7 years ago Quick and Satisfactory Service!
alejandro g.
2 years ago Dear Dr. Roberts, I want to express my heartfelt appreciation for the exceptional care and support you provided me during today's therapeutic session. Your commitment to my emotional healing is..
giovanni f.
one year ago If alternative healthcare providers are available, I strongly recommend seeking care elsewhere. The female receptionist displayed an unacceptable level of unprofessionalism, showing a dismissive and..
Fearghal O.
3 years ago Highly satisfactory telehealth appointment with Dr Low.
Igwe I.
7 years ago My family and I have been loyal patients at this medical practice since I began secondary school in 1990, and we've consistently received satisfactory care. As a result, I'm puzzled by the negative..
Mark L.
7 years ago The receptionist at this gloomy, oppressive medical clinic embodies the quintessential unhelpful bureaucrat, reminiscent of the infamous "computer says no" character from Little Britain! (She's..
Sharron M.
5 years ago Scheduling my consultation was a breeze. The nursing staff member was right on time and demonstrated excellent professionalism, generously offering extra guidance when I sought additional..
Samila K.
2 years ago Dr. Roberts and Shaniya at the front desk are absolutely fantastic.
Rachel B.
3 years ago Absolutely dreadful service, scheduling an appointment is nearly impossible. The front desk staff appear irritated when patients seek clarification. The personnel are completely unprofessional...
Katie A.
3 years ago I'm incredibly thankful for this medical facility that took such wonderful care of my partner during his time of need. The staff, particularly Libby (though he couldn't recall everyone's name), were..
G C.