JO

Jaden O. one year ago • From Google

Rating

Bad

Terrible healthcare experience with unsympathetic gps

The front desk and nursing staff are exceptional, but the general practitioners fall significantly short. Persistent problems plague prescription management, with patients being talked down to and made to feel infantilized during consultations. The lack of compassion and understanding for challenging personal circumstances is appalling across all medical interactions. The breaking point came when disclosing my transgender identity to Dr. Bala, despite this information being clearly documented in my records and previously communicated to multiple doctors. She proceeded to summon what appeared to be an administrative staff member, and together they stared at me as if I were some spectacle, then demanded paperwork that the surgery had categorically refused to accept months earlier. Feel free to remove me from your service - I have no intention of remaining anyway - but this will undoubtedly demonstrate your organization's complete inability to handle legitimate criticism.

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