FF

Fforde F. 2 years ago • From Google

Rating

Bad

Terrible healthcare for transgender patients avoid

Avoid this practice if you're transgender and seeking basic healthcare, as they failed to complete a mandatory GIC referral (they didn't submit or obtain a receipt, forcing me to send it 6 months after their deadline). During the shared care prescription process, they dragged their feet for months, allowing my current prescription to expire. When I attempted to get staff to address the issue, Dr. Mathews called and berated me, claiming I was wasting her time and that she should be handling an 80-year-old bleeding patient. The entire experience was characterized by unnecessary delays and reluctance to help, which could have been resolved quickly while maintaining GMC guidelines. The final straw was the same doctor offering anti-depressants with a promised follow-up, only to subsequently ignore me and let the prescription lapse without any communication. This occurred after I had explicitly shared my suicidal thoughts with her.

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