JA

James A. 3 years ago • From Google

Rating

Bad

Terrible healthcare lottery leaves patients in despair

Total farce. The medical staff informed me about a grave health issue and instructed me to enter a lottery-style queue on Monday just to secure a doctor's consultation, as they were unable to schedule me directly! I spent a quarter-hour attempting to connect from 7:58am, but failed to get through, only to learn from my partner who managed to reach them that all available slots were gone by 8:10am, forcing me to retry next Monday. Healthcare should not be a game of chance. Appointments must be prioritized based on medical need. This is hands-down the most incompetent medical practice I've ever encountered.

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