Riverside Surgery

Been attempting to reach the clinic about my blood test results since around 8am, and it's already 3pm with no response. I'm genuinely concerned, especially if my son might require a medical..

Jenny Oliver provided outstanding customer support that truly exceeded my expectations.

This medical practice is absolutely terrible. Patients endure endless waiting periods just to receive any information. The front desk staff desperately requires professional development. Dr. Bahdra..

Getting through to a live person here is practically impossible - you've got better odds of hitting the jackpot than actually reaching customer support.

Google needs a rating below zero! I've been stuck waiting five days for a prescription refill that should have been automatic, and the process was an absolute nightmare. When I called to inquire..

This surgical practice is absolutely dreadful. During my initial visit, I endured a one-hour wait despite an empty waiting area, and on my second appointment, I was the sole patient yet still..

Absolutely terrible general practice. Attempting to call when they first open results in a constantly engaged phone line, and by 8:10 AM, they claim no available appointments for the day with no..

The establishment is completely inadequate, with staff displaying appalling customer service. I've been stuck in a frustrating limbo for more than six weeks trying to obtain a medical certificate,..

Staff at the front desk was incredibly unhelpful. When I shared my concerns, she showed zero interest in assisting me.

During the infrequent times I need to make a call, the line is seldom picked up. Occasionally, the call drops, and when I attempt to redial, I encounter a busy signal.

Completely worthless. Whenever you require their services, they have zero availability, a fact you only discover after wasting at least half an hour trapped in their phone queue. Steer clear of this..

Signed up back in October 2022 and was given a reference number. Now it's February 2023, and I'm still waiting without any progress on finding a GP or hearing back about my application. Seems like..

An absolute ordeal trying to reach the front desk by phone! After enduring endless ringing for 10 minutes, they simply disconnect the call!? Incredibly exasperating.. this ongoing issue definitely..

The absolute worst, completely useless excuse for a medical facility. Steer clear of this so-called surgery at all costs. It's an utter disgrace, and you'd be incredibly fortunate - and I mean..

Arranging a phone consultation proves frustrating, particularly for those with jobs. They attempt contact at the most inconvenient moment and then dispatch a message telling you to ring the medical..

Absolute worst surgical experience I've ever endured.

Dr. Padiyar stands out as the sole professional in this entire medical practice. Every other staff member, including long-standing receptionists, represents the epitome of unprofessional and..

Having perused the existing feedback, I understand the challenges others have encountered. Thankfully, my two consultations proceeded without complications. It's worth noting that the general..

My elderly father, who suffers from diabetes, is struggling with the new email-based prescription request system implemented by his general practitioner. The process is extremely complicated and..

This medical practice is appalling... They've repeatedly issued incorrect prescriptions for my son and myself. I unknowingly took the wrong medication for almost a year, which explained my poor..