OK

Omar K. one year ago • From Google

Rating

Bad

Terrible healthcare nightmare that broke my spirit

This GP practice is utterly abysmal and a total disaster. From the start, I explicitly detailed my critical health concerns during registration – anemia, persistent leg discomfort, and debilitating headaches. Yet they displayed zero concern. They've consistently refused to provide any meaningful consultation for these issues. Whenever we contact them, the incompetent physicians simply redirect us to A&E, even for something as straightforward as a medical certificate! Meanwhile, A&E continuously sends us back to the GP. It's an infuriating and pointless loop with absolutely no assistance. The administrative staff are discourteous, dismissive, and woefully unprepared. I've wasted three entire days attempting to connect, enduring endless wait times, only to be met with indifferent attitudes and abrupt disconnections. There's no empathy, no professionalism, no hint of basic human respect. This facility is an absolute horror. They're callously gambling with patients' well-being and lives. I strongly advise everyone to steer clear of this GP practice — it represents the most appalling healthcare experience imaginable.

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