City Road Medical Centre
Daniela O. one year ago • From Google
Bad
Terrible healthcare practice with unhelpful staff
Steer clear of this practice, don't be deceived by the 3.9-star rating Booking a GP appointment is practically impossible - I've likely seen my doctor only once Calling is futile; they rarely answer, and if they do, they'll quickly hang up or claim the lines are closed When I attempted to book a GP appointment, they scheduled me with a nurse who was meant to then book me with a doctor I won't name the nurse, but her approach was shockingly rude and dripping with sarcasm As a nurse, her job is to listen to patients and offer support, not mock their concerns I had blood tests from my home country with delayed results, preventing treatment, and I wanted a GP's second opinion and potential medication advice The nurse dismissed the tests, claiming the GP wouldn't review foreign-originated results - which I somewhat understood. However, she could have at least offered to book a GP appointment for a follow-up test to investigate my potential health issues Wouldn't it make sense to thoroughly examine what might be happening? Especially considering I could have missed critical information in my test results Instead, she was solely focused on her own agenda, seemingly intent on belittling me. I will definitely be changing practices as I cannot remain passive when clear health concerns exist I absolutely do NOT recommend this practice The phone call left me feeling terrible and completely unheard; I was extremely distressed The nurse's attitude was profoundly disappointing - she should seriously reconsider her career I've never experienced such treatment in my entire life Their supposed purpose is helping patients improve their health, but they seemingly couldn't care less
Dr. Rayaz stands out as the top physician at City Road Medical Centre, comparable to the excellent Dr. Abrol. My sincere appreciation to this doctor.
City Road Medical Centre
bahareh m.
Heartfelt gratitude to Asia for her exceptional assistance and thoughtful approach.
City Road Medical Centre
Amrik S.
Outstanding general practitioner
City Road Medical Centre
Santosh k.
This medical center is absolutely top-notch, with an incredibly compassionate team. Their ability to provide immediate consultations for pediatric patients is a huge blessing. I'm truly grateful to..
City Road Medical Centre
Issir H.
Dr rayaz is absolutely fantastic, I cannot recommend them highly enough!
City Road Medical Centre
stella m.
The front desk staff displays an appalling lack of empathy. She dismissed me for cancelling three appointments, seemingly indifferent to my circumstances. Despite undergoing two significant surgical..
City Road Medical Centre
Mamta A.
My interactions with city road medical center have consistently been excellent. From scheduling appointments to the exceptional care provided by the physicians, everything is top-notch. I can..
City Road Medical Centre
Manjinder K.
Dr. Rayaz is an exceptional general practitioner who provides outstanding care. I feel truly fortunate to have her as my healthcare provider and always leave appointments feeling well-supported and..
City Road Medical Centre
Jay Z.
Desperately want to award zero rating. Previously satisfactory. However, the young female at the front desk displays appalling attitude. They've erroneously deactivated my account, and despite a..
City Road Medical Centre
Dom___ D.
I've been a patient at this medical practice for more than five years, and their scheduling is abysmal. They consistently claim they can book you an appointment in a week, but in reality, you're..
City Road Medical Centre
Omotayo o.
My initial consultation with this physician was reassuring. She demonstrated a high level of professionalism, thoroughly explaining potential reasons for my medical condition and committing to..
City Road Medical Centre
Ifeanyi O.
The transaction went off without a hitch, everything proceeded seamlessly and without any complications. The process was straightforward and hassle-free, meeting all my expectations for a quick and..
City Road Medical Centre
TALKS M.
I'm writing to express my frustration with a nurse named 'Dani' during a recent telephone consultation. In all my years with this medical practice, I've never encountered such disrespectful..
City Road Medical Centre
Arlina N.
The front desk staff display an incredibly off-putting attitude. They come across as completely self-important and unwelcoming. Their demeanor makes you feel distinctly unwelcome and uncomfortable..
City Road Medical Centre
Dilrj K.
Exceptional team and service. Strongly advised to visit.
City Road Medical Centre
Mizz M.
Nafeesa demonstrated exceptional support, showing genuine empathy and understanding while guiding me through patient access and authentication applications. Her calm demeanor and attentive approach..
City Road Medical Centre
Fateha A.
Dr. Riaz has been exceptional in her care and approach. She demonstrates remarkable compassion, attentiveness, and a high level of professionalism. Her ability to truly listen and address patient..
City Road Medical Centre
Shagufta S.
Dr. Rayaz has been an incredible physician for my family. He is such a compassionate and kind doctor, and I am immensely grateful to the medical practice for providing exceptional care to my aging..
City Road Medical Centre
Aaron P.
Disrespectful and uncooperative front desk personnel. Redirected me to 111 when I required medication, needlessly burdening NHS resources. Completely unacceptable medical practice that, like many..
City Road Medical Centre
Khaled A.
Courteous front desk staff and a welcoming professional environment.
City Road Medical Centre
Farica A.