Fishergate Hill Surgery
Me M. 6 years ago • From Google
Bad
Terrible Healthcare Service at Our Local Surgery
My rating would be zero if possible. For more than two months, I've been unable to see a physician. My elderly disabled mother, who is well into her 60s, hasn't consulted a doctor since Dr. Johnson's departure over a year ago. Chloe, the receptionist, displays utterly unprofessional behavior. When I requested to speak with a manager, I was redirected to an assistant who clearly lacks qualifications, admitting she's only been at the practice for six months and has no understanding of the complaints procedure or pharmacy capabilities. After expressing my discomfort with a specific nurse, she proceeded to insist that everyone likes Nurse Maria, which I know is false, as two receptionists reportedly dislike her due to her condescending attitude towards them in front of patients. I am now left with no alternative but to transfer to a different surgery and file a formal complaint with the NHS board.
The staff's attitude is deplorable, treating patients disrespectfully and hanging up on them. The practice manager is perpetually unavailable, and the assistant practice manager seems clueless about..
Fishergate Hill Surgery
Anita G.
The Most Outstanding Medical Facility I've EVER Encountered. I Only Wish I Had Always Received Treatment Here. Absolutely Unparalleled in Every Conceivable Aspect. The Staff Demonstrate Incredible..
Fishergate Hill Surgery
Shivani S.
My spouse arrived punctually for his medical consultation. Despite being on time, he was left waiting for 40 minutes. Upon questioning the front desk staff, he learned they had failed to properly..
Fishergate Hill Surgery
Heather T.
Completely disregarding official guidelines mandating in-person consultations! Attempting to conduct a video appointment for a five-year-old with a weakened immune system. The doctor diagnosed a..
Fishergate Hill Surgery
Joanne W.
The front desk staff was incredibly discourteous. She bluntly informed me that even if I completed registration immediately, securing an appointment would be impossible because the system requires..
Fishergate Hill Surgery
Karbyn S.
The medical practice is in complete disarray. When I attempt to contact them by phone, which is my sole option since I'm out of town, I'm met with constant frustration. I've dialed their number four..
Fishergate Hill Surgery
Maria M.
The staff here, particularly the receptionist, are incredibly unprofessional. Despite my clear request to see a specific doctor, she scheduled me with the wrong one. When I questioned her about this..
Fishergate Hill Surgery
SURAJ S.
The management of this establishment consists of an utterly unscrupulous and cruel group of individuals. My unequivocal recommendation is to steer clear of this facility by any possible means. Due..
Fishergate Hill Surgery
John T.
The scheduling went smoothly, and I arrived precisely when expected. The physician took considerable care to walk me through all aspects of my medical situation in a clear, comprehensible manner...
Fishergate Hill Surgery
Dilip P.
An excellent establishment that truly stands out. Highly recommended.
Fishergate Hill Surgery
Antony A.
I wish to express my sincere appreciation to the medical professionals who have supported and guided me in enhancing my overall well-being and daily life. Your transparent and genuine approach,..
Fishergate Hill Surgery
Ballal H.
I'm utterly appalled by this abysmal service. After enduring a grueling 36-minute wait, I finally connect with a receptionist named Chloe, who merely utters "hello" before my call inexplicably..
Fishergate Hill Surgery
James P.
Truly an exceptional medical practice. First and foremost, the reception staff are incredibly warm, compassionate, and supportive. My experiences at FHS have consistently been positive - all medical..
Fishergate Hill Surgery
deepa m.
Highly skilled medical professionals and supportive personnel, top-notch care and attention
Fishergate Hill Surgery
Olusolape123 O.
Wrongly directed to the Rosemere unit, I've been left deeply psychologically scarred by this experience.
Fishergate Hill Surgery
Dana M.
A MASSIVE EXPRESSION OF GRATITUDE, and it will forever remain etched in my memory... I found myself in a liminal space, yet was fortunate to be embraced by guardian angels at Fishergate Hill..
Fishergate Hill Surgery
Christopher E.
The telephone staff occasionally demonstrate a severe lack of professionalism and interpersonal communication, coming across as discourteous and unhelpful. In stark contrast, the medical..
Fishergate Hill Surgery
Natalia J.
Attempting to contact this surgical office has been an absolute nightmare. I've been persistently trying to reach them since the beginning of the week, and now it's the end of the week, yet they..
Fishergate Hill Surgery
Rohini K.
The emergency appointment system is deeply flawed. Patients and their companions are now forced to schedule consultations online and endure a two-day waiting period. How can anyone expect someone in..
Fishergate Hill Surgery
Brian M.
I've recently joined this medical practice and have been thoroughly impressed. The staff consistently demonstrate exceptional helpfulness and professionalism. I'm puzzled by negative criticisms,..
Fishergate Hill Surgery
Vj c.