Hillview Surgery
Valentina D. 4 years ago • From Google
Bad
Terrible healthcare service avoid at all costs
This general practice is absolutely terrible. The reception staff are not just discourteous and unhelpful, but they actually argue with patients. They consistently refuse assistance and blame patients for difficulties booking appointments. The doctors are virtually impossible to see, with some working merely two days weekly, and obtaining any paperwork can take an unacceptable month-long wait. This practice demonstrates zero commitment to patient care, consistently failing to provide comprehensive follow-ups or thorough examinations. Their standard response to medical concerns is dismissing everything as stress-related, which leads to frequent misdiagnoses. Hillview surgery suffers from catastrophic administrative incompetence, routinely losing letters, paperwork, and contact information. Most frustratingly, they are completely opaque about their practice management, refusing to provide any contact details for filing complaints. The reception team is so unprofessionally aggressive that they represent the worst customer service I have ever encountered in any healthcare setting - they are utterly devoid of sympathy or basic human decency.
My encounter at the medical practice was far from satisfactory. The staff demonstrated a complete lack of compassion and professionalism. They appeared indifferent to my concerns and entirely..
Hillview Surgery
Hemangini p.
I recently consulted nurse Tamana Sayed and had an absolutely terrible encounter. Her demeanor was extremely unprofessional and dismissive. Despite seeking help for my ongoing health concern, she..
Hillview Surgery
Justyna K.
I encountered an exceptional patient experience with the outstanding nursing staff at Hillview Surgery, specializing in infant vaccinations. The nurses were incredibly professional, thoroughly..
Hillview Surgery
Hiren P.
My interaction with Nurse Sadia was incredibly aggravating. With just a quarter-hour remaining before my scheduled appointment, she abruptly canceled, stating the flu vaccine was unavailable. Her..
Hillview Surgery
Hiba H.
Absolutely dreadful experience with Dr. Weam Adama at this practice. I endured a wait exceeding an hour and attempted to understand the delay from the front desk staff, who seemed uncertain about..
Hillview Surgery
Dina A.
On the date of 05/03/2024, I scheduled a consultation with a General Practitioner, but I was frustrated to find that I was unexpectedly assigned to a nurse without prior notice. The nurse..
Hillview Surgery
S M.
Absolutely dreadful medical procedure. Steer clear at all costs if possible.
Hillview Surgery
Yahiya H.
Appointments are now exclusively remote, requiring patients to phone in at 8 am sharp to secure a same-day telephone consultation. No option exists for advance scheduling. The practice offers no..
Hillview Surgery
Jenny S.
This medical practice is commendable. I've found it straightforward to arrange phone appointments without difficulty. Nevertheless, I sincerely hope they will reinstate in-person consultations..
Hillview Surgery
Jess A.
Fantastic concept providing weekend consultations. Maria was delightful, radiating such positivity and warmth that she truly exemplifies the best of our healthcare system.
Hillview Surgery
NELSON B.
I consistently experience top-notch, professional service at this medical facility. During my recent visit, Dr. Sha demonstrated exceptional patient care. She was incredibly attentive, carefully..
Hillview Surgery
Gemma K.
The nursing staff at Hillview Surgery are truly exceptional - I consider myself fortunate to have such remarkable, compassionate, approachable, and experienced professionals at my neighborhood..
Hillview Surgery
Amy I.
A superb medical practice that truly stands out in terms of quality care and professional service.
Hillview Surgery
Leonora Q.
I cannot express enough gratitude for this incredible medical practice!!! Their treatment is consistently outstanding, whether I'm in person or communicating via telephone. The entire staff..
Hillview Surgery
Anna P.
Excellent staff, really friendly and courteous, with top-notch customer support
Hillview Surgery
Chandrika S.
I encountered an issue regarding my test result and approached the front desk. The receptionist, named Neeta, displayed an uncooperative and discourteous attitude while responding to a..
Hillview Surgery
Frank I.
For the past three weeks, I've been battling a painful eczema outbreak. Attempting to get my prescription filled has been a nightmare, with staff showing complete disrespect. Even at the pharmacy, a..
Hillview Surgery
Amira A.
Deteriorating Healthcare Experience A medical facility with discourteous personnel, particularly towards minority patients - you must assert linguistic dominance to make them back off. The nursing..
Hillview Surgery
Amanda K.
I am immensely grateful to Hillview Surgery for the exceptional care and support I've experienced following my international surgical procedure. Their team has been absolutely remarkable in guiding..
Hillview Surgery
John S.
This medical practice is an absolute nightmare. The front desk staff are unhelpful, and the physicians are shockingly incompetent - I'm astounded they're permitted to practice medicine. Their..
Hillview Surgery
Lena B.