LS

Lory S. 10 months ago • From Google

Rating

Bad

Terrible healthcare service beyond frustrating expectations

If a zero-star rating were possible, I'd choose it without hesitation. I've been with this practice for 14 years now. Regrettably, the past two years have seen a dramatic decline in GP accessibility and quality of care. The staff are clearly overwhelmed and stretched thin. Patients with genuine health concerns are essentially abandoned. This practice has completely deteriorated from its former standard. Rather than providing proper medical guidance, they've repeatedly advised me to return to A&E, where I'm expected to wait 6-8 hours, only to be told once more that my GP must refer me to a specialist - the exact same advice I received back in January for my persistent symptoms... 🤦‍♀️

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