DW

David W. 2 years ago • From Google

Rating

Bad

Terrible healthcare service causing financial and emotional stress

This medical practice is an absolute farce. While the reception staff are pleasant, they're constantly apologizing for the doctors' incompetence. I've been stuck waiting four weeks for a simple fit note just to maintain my financial stability, only to be repeatedly dismissed. Each visit involves a different doctor with zero internal communication. Their appointment system is a complete shambles - they'll book a supposed appointment without even informing the patient. I wasted entire days waiting for phone calls that never came, and when contact finally happened, it was from reception, not a doctor, scheduling an appointment two weeks out. Six weeks of bureaucratic nonsense just for a fit note - thanks for pushing me towards financial ruin, you utterly useless healthcare provider. To add insult to injury, they then practically accused me of dishonesty after losing my medical files, and expect me to rectify their mistake. My advice? Avoid this place at all costs and find a competent medical practice.

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