RK

Ryan K. 6 years ago • From Google

Rating

Bad

Terrible healthcare service destroying mental health patients

Every single week, obtaining my mental health medication becomes a challenging ordeal. Their phone system is an automated nightmare that abruptly disconnects calls. Consistently, they fail to forward my prescription to the pharmacy. Despite battling agoraphobia, I'm compelled to physically visit the doctor's office to ensure my prescription is transferred, only to be informed it will take several days before it reaches the nearby chemist. I'm perpetually stuck with remote telephone consultations, even though I genuinely require in-person medical assessments and reviews, which they inexplicably conduct without my physical presence. Overall, their service is utterly deplorable and completely unacceptable.

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