KL

Kirti L. 10 months ago • From Google

Rating

Bad

Terrible healthcare service destroying patient trust

The most dreadful medical clinic, my spouse suffers from a long-term health issue diagnosed at the hospital, and the practice absurdly claimed they had no medical documentation! We endured weeks of intense psychological distress as the hospital suggested potential secondary complications, while the practice repeatedly recommended applying ibuprofen gel!!!!!!!. He arrived punctually for a scheduled fasting blood test, properly registered on their supposed check-in system, only to be informed he had somehow missed his appointment!!!!!!!!! Given his ongoing chemotherapy treatment and requirement for consistent blood monitoring, these surgery receptionists desperately need comprehensive customer service training!!!! The patient treatment is absolutely unacceptable!!!!!!

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