AP

Alan P. 7 years ago • From Google

Rating

Bad

Terrible healthcare service for elderly patient

The service provided to my elderly father, a long-standing patient from Great Homer Street, was absolutely abysmal. It's unacceptable that I had to manage every single detail surrounding his GP visits, including the circumstances before and after his three hospital admissions, which were initially denied by the doctor. I was forced to call emergency services when my 89-year-old father was taken to the CRITICAL UNIT. He spent an average of 5 weeks in hospital on each occasion, following repeated refusals by his GP to admit him. During one visit, the GP even forgot a crucial testing kit and still refused admission. Just over an hour after the GP visit, I had to contact emergency services, resulting in my father being hospitalized for more than a month. For legal reasons, I won't disclose the GP's name, but this treatment is completely unacceptable. Fortunately, as my father's son and caregiver, I took it upon myself to call emergency services, and from the first moment to his discharge, they were absolutely outstanding – first-class, excellent, and consistently informative and helpful throughout each visit.

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