RA

Ruby A. 4 years ago • From Google

Rating

Bad

Terrible healthcare service for new parents

Utterly frustrated! Recently moved to the neighborhood and signed up with this practice, having a newborn in tow. Their communication is abysmal - I've been attempting to schedule an appointment for my sick infant for a fortnight, calling repeatedly every single day, yet receiving no response. When I finally managed to connect with someone, they coldly informed me they couldn't see my baby because it was Friday and they were swamped, suggesting I try again next week. Absolutely unacceptable! The entire team, from the front desk staff to the medical professionals, displays a shocking lack of compassion and customer service. I'm definitely switching medical providers immediately.

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