CM

Charlotte M. one year ago • From Google

Rating

Bad

Terrible healthcare service leaves patient frustrated and neglected

I'm utterly astounded by the complete lack of responsiveness. For more than a week, I've been attempting to schedule an appointment. I submitted an electronic consultation a week ago, called on Monday and was promised a callback, which never materialized. I phoned again for the second time this week, only to be told that appointments are exclusively available for those in palliative care or children. Despite being required to have a medication review every six months, I haven't had a face-to-face consultation with a doctor in two years. This is absolutely unacceptable.

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