MA

Mr A. one year ago • From Google

Rating

Bad

Terrible healthcare service that destroyed my patient experience

I've been with this practice for an extended period, and their quality has dramatically declined. The staff consistently demonstrate a lack of professionalism, appearing dismissive and uninterested in addressing patient concerns. Their approach is negatively affecting my mental health, and I'm seriously considering switching healthcare providers due to their apparent indifference. Their scheduling is chaotic, with patients placed on extensive waiting lists, and they promise communication but fail to follow through, leaving individuals hanging. When patients attempt to clarify missed communications, the staff become defensive, hostile, and attempt to shift responsibility. Extremely dissatisfied with their service.

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