Balderton Primary Care Centre

The staff, Mel and Nic, were incredibly kind and professional, making my vaccination experience virtually painless and surprisingly comfortable.

Perpetually tardy... Despite an unoccupied waiting area, I endured over 40 minutes before seeing a nurse. This is utterly ridiculous... And it's not an isolated incident... Seems like chronic..

Completely disappointing. Previously reliable. Steer clear.

Ring those folks claim no physicians, what an absolute exercise in futility. The BBC's reporting was spot-on from the start, and meanwhile the phone keeps ringing incessantly.

I submitted a complaint back in November. Today, at the end of February, I received a written response. The practice manager, in sheer delusion, claims my complaint isn't valid. Apparently, they..

I visited the medical facility today, seeking an appointment to address a golf ball-sized lump on my elbow. To my frustration, I was informed that the earliest available slot is not until July 7th,..

My spouse is forced to endure a frustratingly long five-week wait just to consult a physician and receive his blood test findings, and lo and behold, one of the results indicates an issue! Truly..

I attempted to contact the clinic at 8am and endured a lengthy hold time exceeding an hour, so I decided to retry later to obtain antibiotics, given that I'm past 36 weeks pregnant and feeling..

Punctual scheduling, friendly and inviting front desk staff

Getting my flu shot was incredibly smooth and pleasant. The reception personnel and medical staff were absolutely fantastic. Much appreciation to everyone involved.

The staff at reception were shockingly inconsiderate, dismissing my urgent medical needs despite being pregnant with a severe infection. I was forced to wait 4 weeks and ultimately ended up..

My little girl received her influenza immunization today. The healthcare professionals were absolutely fantastic in their approach with her. To any moms and dads feeling anxious about the process, my..

Abysmal service, zero compassion, and clearly unqualified staff. The BBC's investigation hit the nail on the head. This establishment is below any acceptable standard. No availability at 8:40, over..

This medical practice merits a negative evaluation. I raised concerns about clinical inaccuracies in my medical documentation on 26 June 2022. My complaint remains unaddressed! On 8th September, I..

The staff at the front desk were quick to assist and attentive during my visit, which I truly value. Doctor Asante provided exceptional care. My sincere appreciation.

Absolutely appalling!!! There's one receptionist who's genuinely helpful and kind, but the practice itself is a complete disaster!! When I need an appointment, I ring precisely at 8am only to be..

Absolutely dreadful medical practice!!!! The front desk team is fantastic (incredibly pleasant and competent), but the physicians are catastrophically incompetent. I've experienced repeated..

If I could rate this zero, I absolutely would. I signed up last month after reading reviews, thinking it couldn't be that terrible. Spoiler alert: it is!!! I've attempted 4 separate times to schedule..

I phoned the clinic during the day, anxious about my infant, and was promptly attended to as the first caller. The front desk staff member was incredibly kind, briefly placed me on hold, and then..

Dr. Asante and his colleagues are truly exceptional, delivering outstanding performance with remarkable skill and dedication 👍