OC

Owen C. 2 years ago • From Google

Rating

Bad

Terrible healthcare service that fails its patients

The medical practice is absolutely terrible. As someone in my fifties, I've been experiencing health issues, but their appointment system is ridiculously restrictive - you can only call exactly at 8am, which is impossible for working people. I was forced to spend £250 on a private blood test, and unsurprisingly, the results showed some worrying indicators. I diligently emailed the results and even hand-delivered a physical copy to the surgery, where they promised a doctor would review them. Since then, complete radio silence. I've now had to shell out another £50 for an online consultation just to get some attention. I'm definitely changing healthcare providers - this practice is completely unacceptable.

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