MM

Mrs M. 3 years ago • From Google

Rating

Bad

Terrible healthcare service that fails patients completely

I've been incredibly frustrated with this medical practice. The catalog of issues is extensive, and would require significant time to fully elaborate. Our most recent experience is just another example of their ongoing poor service. Following an urgent referral and prescription request for our daughter, which was sent to our GP two weeks ago, I followed up to confirm its processing. When they eventually contacted me, they claimed the GP needed to 'verify a few details' - which would necessitate an appointment scheduled three weeks out. It's completely unacceptable! The surgery's performance is so substandard that they might as well shut down entirely. This represents the National Health Service at its most dysfunctional and ineffective.

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