Chapel Street Surgery

I'm thoroughly disappointed with their service! Despite being a patient here for a decade, I was forced to leave on 25/10/2024 without my essential asthma inhaler! I pleaded with a nameless..

Impossible to schedule a visit. Absolutely terrible service with zero assistance or empathy for medical concerns or health emergencies.

Absolutely terrible! Disrespectful and unreliable, they consistently fail to follow through on their commitments. My girlfriend experienced an epileptic episode due to the delay in her medication..

Spent an exhausting 70 minutes on hold, first with three representatives, then another 36 minutes with two more, and still failed to resolve my issue. The customer service experience was incredibly..

Throughout recent months, I've had multiple occasions to seek assistance from this medical practice, and each encounter has been truly outstanding. The entire team demonstrates exceptional qualities..

Completely ineffective medical practice. Impossible to secure consultations for seriously ill children or patients dealing with cancer concerns. The staff appear disgruntled and unwelcoming. I..

Absolutely terrible service! The receptionist was extremely uncooperative when I asked for her name, though I eventually discovered it was Lisa. Her telephone etiquette was shockingly unprofessional..

I encountered a medication crisis when the pharmacy stocked an incorrect brand, only to discover my GP had cancelled my repeat prescription, leaving me without medication for almost seven days...

My partner, who suffers from epilepsy, found herself without her crucial medication as of yesterday. She reached out to her pharmacy, and they assured her they would forward her prescription...

Highly satisfactory and meets my expectations perfectly

absolutely terrible. back in september 2022, the surgery informed me i required an MSK referral that i needed to request myself, which i did immediately the next day. they claimed it was completed...

I'm baffled how this medical practice continues to operate. Receptionist Claire displayed shocking unprofessionalism, repeatedly hanging up when I attempted to ask her name for a formal complaint,..

Grateful appreciation goes out to the welcoming receptionist and Dr. Scot for his professional care during my recent visit. Geoff Woodcock.

This is absolutely the most horrendous medical experience imaginable. As a cancer survivor in remission, I've been struggling with abdominal discomfort. After a CT scan, I received a text from my..

The medical practice offers quality care, but scheduling with a healthcare provider can be challenging due to the limited number of general practitioners available.

My spouse and I have consistently experienced excellent treatment at this medical center. It's important to recognize that all general practitioner clinics face personnel challenges, which should be..

Scheduling can be challenging with this practice, making it difficult to secure a timely consultation.

Extremely supportive and thoroughly competent.

Transferred from a previous medical practice, and I'm thoroughly impressed. The waiting times are minimal, and the personnel are cordial and supportive. What's more, they're exceptionally proactive..

I have absolutely no complaints about this medical practice. In the past, I recall enduring long waits in cramped waiting areas, with insufficient seating and typically being seen well beyond my..