CB

Carly B. 10 months ago • From Google

Rating

Bad

Terrible healthcare service that fails patients completely

This general practitioner is absolutely the most disappointing medical professional I've encountered. I've completely given up attempting to seek medical assistance when unwell because obtaining any care or treatment is an incredibly arduous process that requires constant confrontation just to receive basic services. It genuinely seems like they're deliberately avoiding patient treatment as a cost-cutting strategy. While the nursing staff are genuinely pleasant, the physicians and administrative team are shockingly unprofessional and discourteous. Their recently implemented WhatsApp system is completely dysfunctional. They outright rejected prescribing medication that I was subsequently able to easily purchase through Superdrug's online platform. Frankly, I'd strongly recommend using Superdrug's online medical service over this GP practice.

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