RH

Rifat H. 3 years ago • From Google

Rating

Bad

Terrible healthcare service that fails patients completely

Repeatedly, I've attempted to contact the medical practice, either by phone or in person, and on one occasion, I was so distressed that I experienced a panic attack, unable to catch my breath. The staff, who are meant to provide support, seem indifferent. It's more effective to rely on internet self-diagnosis than to navigate their unresponsive system. I've wasted an hour on hold without success, which is utterly frustrating. With my underactive thyroid, my medication is critical, and I cannot skip a single dose. Yet, the surgery consistently fails to send my prescription to the pharmacy on time. I'm seriously considering changing healthcare providers, but the alternative options appear equally unsatisfactory. 😞😞😞

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