SB

Shamla B. 3 years ago • From Google

Rating

Bad

Terrible healthcare service that fails patients completely

This medical practice is absolutely dreadful. The front desk staff consistently demonstrate poor attitude, and the physician roster seems perpetually in flux, with scarce appointment availability. Their scheduling system is incredibly frustrating, as they release slots just 24 hours in advance, forcing patients to engage in a stressful daily ritual of telephone queuing. You'll frequently spend hours on hold, with no assurance of securing a consultation. Even after successfully booking a slot, there's a real risk of arriving at the clinic only to be informed that your appointment mysteriously does not exist. The entire experience is deeply aggravating and demonstrates a complete lack of patient-centered care.

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