Priory Surgery

Secured a prompt same-day consultation exactly when required, with welcoming and pleasant front desk personnel

The website looks like it's straight out of a vintage era, completely inadequate for scheduling appointments. Despite the digital shortcomings, the physicians themselves are typically excellent once..

Terrible healthcare experience, practically impossible to schedule a consultation unless you're in dire straits, dismissive personnel and physicians who completely disregard patient concerns,..

I noticed they've introduced an online booking platform. Unfortunately, the website crashes on my mobile device after entering the URL. It seems this practice is consistently struggling with their..

I had been a patient at this medical practice for an extended period_ It's disappointing, as I previously held them in high regard. Six months after switching surgeries, I now realize I should have..

Punctual scheduling with competent and knowledgeable personnel.

Absolutely terrible medical practice with unprofessional staff from front desk to physicians. Scheduling an appointment is practically impossible, and the overall experience is utterly deplorable...

My husband and I became patients at Priory Surgery in August 2022. Contrary to our typical experience, we've had multiple reasons to reach out to the practice recently. Every time we've communicated..

The front desk staff display a lack of courtesy and seem indifferent to patients' needs. The sole compassionate individual was a Venezuelan employee who has been absent recently.

It's tolerable if you can navigate the unwelcoming front desk staff and successfully schedule a visit. Previously, the service was exceptional, but post-pandemic, it appears they've become less..

Disrespectful and uncaring front desk staff. On a day dedicated to mental health awareness, I was denied an urgent medication refill after misplacing my prescription, highlighting a complete lack of..

I've been coming to this medical facility for quite some time, and never have I felt so disrespected by a receptionist as I did today. Following my recent surgery, I visited the doctor with concerns..

The majority of employees at this medical practice display a discourteous and rushed demeanor when interacting with patients, both on the phone and in person. They consistently lack empathy and..

Despite the high patient volume and hectic atmosphere of this medical practice, I have consistently been impressed with their level of care. Whenever my family or I have needed medical attention, we..

Missed opportunity to note the receptionist's name - they were incredibly helpful, displayed excellent communication abilities, and demonstrated remarkable patience throughout our interaction.

The appointment scheduling platform is an absolute joke, and I'm actively seeking alternative medical providers as soon as possible.

The current system is terrible, with the discourteous receptionist making scheduling an appointment a nightmare. She instructs patients to call back the next day to potentially book a slot a month..

I am thoroughly delighted with Priory Road Surgery. Dr McGeown is truly exceptional, and the nursing staff are simply fantastic. A special mention goes to Nick Lines as well. I acknowledge that..

TERRIBLE SERVICE, steer clear of this medical practice as you'll thank yourself later. I'm dealing with critical health concerns, and despite my persistent calls over half a year, they've..

The medical care at this facility fell short of expectations, with the front desk personnel consistently displaying an overly bureaucratic and unsympathetic attitude. I have since transitioned to an..