LH

Laura H. 6 years ago • From Google

Rating

Bad

Terrible healthcare service that left me frustrated and helpless

I've been a patient at this practice for three decades, and the quality has steadily declined. While the doctors themselves are pleasant, scheduling and actually getting an appointment is incredibly frustrating. I've experienced multiple instances where asthma check-ups were cancelled after I'd already arrived, despite providing my contact details repeatedly, which they consistently manage to record incorrectly. During my most recent asthma appointment that I actually attended, no diagnostic tests were performed, no written action plan was provided, and the nurse was incredibly unprofessional. Currently, I only have a reliever inhaler during this season, with no preventer. Today, my appointment was cancelled yet again. I've finally decided to switch to another medical practice. The whole situation is absolutely ridiculous.

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