Riverside Surgery

Wonderful personnel. Doctors, nurses, and front desk staff are genuinely kind. They consistently greet patients warmly and provide excellent service. However, there's one Scottish receptionist who..

Visited Sian today during a challenging period. Previously skeptical about counseling, she completely transformed my perspective. Grateful for her support and the shift in my understanding.

Reception personnel display a lack of professionalism and seem unsuited for a service-oriented role. The temporary physicians come across as dismissive, prioritizing quick call termination over..

Navigating healthcare becomes a challenge when you're limited to discussing just one medical issue. For individuals like myself with complex, intersecting health conditions, comprehensive care..

I've been struggling to schedule an appointment for months, with phone lines constantly busy or fully booked. My doctor modified my medication dosage without consulting me, and I'm unable to..

If you're seeking medical assistance or support, steer clear of this place... the arrogant receptionist acts like she owns the entire practice. I'm currently searching for mental health resources..

I'm writing this review for my fiancée regarding her recent medical experience, which has been incredibly frustrating. The staff have been consistently discourteous during phone interactions. After..

I am absolutely furious with Riverside. My wife, who has a disability, desperately needs to communicate with medical professionals. For more than a month, she has been attempting to reach someone..

The doctors and personnel at this clinic are truly exceptional. They consistently demonstrate attentiveness and genuine care, even if appointments occasionally extend beyond the scheduled time. They..

Every attempt to schedule an appointment is met with frustration. Even when calling precisely at 8am when they open, the phone lines are perpetually jammed. I've spent entire mornings repeatedly..

An absolute disaster of disorganization and complete ineptitude. I'm seeking guidance on how to officially lodge a complaint with your leadership team, if you would be so gracious as to assist me.

Outstanding medical procedure marred by reception staff who display the interpersonal warmth of a piece of furniture. Their demeanor is hostile, making patients feel unwelcome and burdensome. They..

Based on my personal experience, I feel compelled to share my honest assessment of this medical practice. My adult daughter, who has disabilities, consistently receives exceptional care from the..

Wish the medical practice would extend their operating hours to accommodate working professionals who can't easily step away during the day. Also, heads up that the front desk personnel tend to be..

I recently accompanied my parents to their facility, and I was deeply impressed by the outstanding care they receive. The staff demonstrates remarkable warmth, empathy, and genuine concern in their..

Total chaos! My husband wanted to address multiple concerns, but was restricted to just one topic and had to reschedule for the next day to cover the rest. Working 60-hour weeks, how on earth are..

Absolutely terrible phone system that leaves you stuck in an endless 8-person line, only to find everything's vanished after waiting. This dragging ordeal can stretch on for weeks, sometimes..

I was instructed to schedule an in-person doctor's consultation by calling at 08:00 the following day, and now, two weeks later, I'm still unable to secure an appointment. The phone lines are..

Unwelcoming front desk personnel who provide inconsistent guidance. Faced a four-week delay in securing an appointment for a potentially life-threatening condition, received a hasty phone diagnosis,..

I tried multiple times to schedule an appointment, but the process was incredibly frustrating. Their booking system requires you to call precisely at 8AM to join the queue. Despite being second in..