King Street Medical Centre

Caller number two, waiting on hold for 36 minutes - why the excessive delay? Is this really your receptionist's role? Beyond scheduling appointments and handling prescriptions, these phone lines..

Excellent customer service provided by the entire team Continue maintaining this high standard of performance

The scheduling process needs improvement, as the wait times for appointments are excessively lengthy.

Absolutely terrible. Save yourself the trouble and dial 111 instead. The quality has plummeted since Dr. Lee's departure, and it's a real shame.

The phone call was efficiently handled, and the representative was incredibly supportive in helping me schedule my appointment.

Attempting to schedule a medical consultation has been an absolute nightmare for the past fortnight. The entire process is utterly ridiculous.

Exceptional customer support that truly goes above and beyond. The team is consistently attentive, responsive, and committed to understanding my needs. Their dedication to providing top-tier..

Medical professionals frequently disregard patient concerns and minimize their health issues with a dismissive attitude.

Once more, I found myself first in line, waiting on hold for nearly half an hour at 4 in the afternoon—not some ungodly early hour—only to receive a text saying my doctor wants to discuss something...

Visited the Practice Nurse this morning and was pleasantly surprised by the punctuality. She walked me through comprehensive strategies for managing my blood pressure and maintaining a healthy..

I've been consulting with Jenny, who specializes in COPD care, for some time now. Her approach is genuinely warm, authentic, and compassionate. She truly connects with patients and makes me feel..

I've been a patient at this medical practice for an extended period. They consistently provide telephone or in-person consultations whenever necessary. The staff are courteous and accommodating.

Highly productive and courteous front desk team, providing excellent service.

Dr. Wayne at this medical facility demonstrated extremely unprofessional conduct. He completely disregarded the patient's concerns and failed to listen attentively. The experience was truly..

I'm extremely pleased with today's medical consultation. Dr Boardman communicated clearly about the purpose of my visit and our future treatment plan, using language I could easily comprehend. An..

Absolutely terrible medical professionals! The personnel here display an appalling lack of customer service and basic courtesy. Their demeanor is completely unprofessional. Anyone who is this..

The employees consistently maintain a friendly and welcoming demeanor.

Exceptional customer support with a highly courteous and welcoming approach from start to finish.

I previously had to discontinue receiving care here due to relocating, but I'm delighted to have returned. While the phone wait can occasionally be slightly lengthy, this mirrors my experience with..

I had a terrible experience with this blood testing facility. The staff did not wear gloves while drawing blood and failed to properly disinfect the puncture site. They misplaced my samples multiple..