LR

Laura R. 6 years ago • From Google

Rating

Bad

Terrible healthcare service with dangerous communication failures

Their customer service is a complete disaster, and I've been stuck on hold for nearly an hour with no response, which is par for the course. They mishandled my elderly mother's medical information by unexpectedly revealing critical blood test results indicating kidney problems without any sensitivity or preparation. To make matters worse, they delayed sending her prescription for five days and neglected to forward her referral to an orthopaedic specialist for an entire month.

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