RF

Rob F. 4 years ago • From Google

Rating

Bad

Terrible healthcare service with rude and unhelpful staff

If you're seeking a medical practice, steer clear of this one. Since my enrollment in September, they've been perpetually understaffed. The reception staff interrupt and talk over patients during phone calls, and they blindly push their cumbersome, unintuitive online system as the primary communication method, even when it's clearly unsuitable, despite patients being crystal clear about their specific needs. When the staff aren't talking over you, they're simply discourteous. As a type 1 diabetic, I've experienced complete neglect. Whenever I reach out with any medical concern, their response is consistently rude, dismissive, and utterly ineffective. Without a doubt, this is the most incompetent general practice I've ever unfortunately been registered with.

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