Chelmer Village Surgery

Couldn't add my mother as a temporary patient during her visit, seemingly due to financial constraints. As a result, we'll be removing ourselves from this terrible healthcare provider. I'd give..

Outstanding service that consistently impresses me. The front desk staff are incredibly supportive, and the physicians always ensure they thoroughly listen and address your concerns. These medical..

The staff here, from front desk to physicians, are completely incompetent and uncaring. They seem intentionally unhelpful, providing zero meaningful assistance and treating patients with total..

These medical professionals are absolutely the most incompetent I've encountered in my entire experience. Their service was so abysmal that I was compelled to switch healthcare providers entirely. I..

I'd like to express my sincere gratitude to Tina for her exceptional customer service. When I called, she was incredibly attentive, carefully listening to my concerns and going above and beyond to..

I sought out a specific physician today and was deeply disappointed by the substandard treatment. My son's medical condition has significantly worsened due to their negligence. The care I received..

If you're seeking assistance in identifying a medical problem, this place is unlikely to provide the support you need - I was compelled to switch healthcare providers. Eventually, I found some..

The front desk staff are fantastic. However, the physicians are completely inadequate, showing zero interest in listening to my concerns. When I sought guidance for menopause, they carelessly..

I was advised by the receptionist to obtain an over-the-counter remedy and schedule a PCR test upon mentioning my yellow-green mucus production and being 36 weeks pregnant. My sole intention was to..

I wish I could rate them zero stars! Their task was straightforward: mail a simple letter to DVLA, yet they deceived me by claiming they sent it on March 15th when they actually mailed it on April..

Wasted countless hours in the hospital during my pregnancy due to their errors!!!

This medical facility is a complete disaster, with administrative personnel displaying utter incompetence.

Extremely disappointing customer support

Utterly revolting medical practice! Scheduling an appointment is impossible, and the personnel and physicians are completely indifferent - and I'm not overstating this! The front desk staff are..

Utterly disgraceful customer support. If you schedule a phone consultation, prepare for massive delays of 3 to 4 hours before they might actually contact you. They demonstrate zero empathy or..

I've experienced excellent care from this medical practice. For almost six years, I have been a resident of the Chelmer Village area.

Since joining this medical practice recently, I experienced some uncertainty during the pandemic about my decision. But as the situation has stabilized, I've been pleasantly surprised by the..

I created a Google account solely to share my frustration. I'm absolutely stunned that after being on hold for almost two hours, they abruptly disconnected my call. I've been attempting daily for an..

I am utterly frustrated with the medical care provided here. Firstly, how can a physician possibly make an accurate diagnosis through a brief phone call, particularly when each consultation barely..

We've been patients at this medical practice for several years now, and our experience has been consistently outstanding. The staff, particularly the receptionists, are incredibly friendly and..