The Reddish Family Practice

Communication systems are utterly abysmal. Complete embarrassment!!!!!

My elderly mother, aged 77, has been denied placement on the emergency triage list for consecutive days now. She's been repeatedly redirected to call 111 and sent to the emergency department. No..

Visited the south medical center instead of the north location, and their check-in system was malfunctioning. The reception staff member showed complete indifference, refusing to place an "out of..

I've made numerous attempts—54 calls to be exact—to reach the medical practice today, yet each time I'm met with either a busy signal or complete silence. While I understand healthcare facilities..

The front desk staff displayed a complete lack of professionalism and zero willingness to assist me.

Booking appointments has become incredibly convenient with their new mobile application, allowing easy online scheduling from the comfort of your home. For those less comfortable with technology,..

I'm genuinely puzzled by the critical feedback about this medical practice. Having been a patient for over two years, I've consistently experienced exceptional service across multiple consultations..

I can't comprehend how they managed to hire such an incredibly discourteous and ineffective front desk staff. This receptionist represents the absolute worst customer service experience I've ever..

Absolutely terrible general practice clinic. Their phone service is non-existent, and I spent an unacceptable 40 minutes on hold while trying to get help for my child. The staff's attitude is..

Initially promising, the experience quickly deteriorated. The practice appeared welcoming with friendly staff, but since January 2025, I've repeatedly been disappointed and found myself in A&E..

Impossible to connect, and even if you manage to, you'll immediately regret it.

I scheduled an appointment due to ongoing COVID-19 symptoms after three weeks of illness, complicated by my pre-existing lung condition. The receptionist contacted me and redirected me to..

Absolutely impossible to reach anyone by phone! Attempting to cancel an appointment becomes a futile exercise, leaving both parties dissatisfied. Their communication strategy involves keeping phones..

The employees are incredibly discourteous, and the lack of confidentiality is appalling. Everyone within earshot can overhear conversations at the service desk. This establishment has clearly..

They've betrayed you with their deceit, blocking you for 24 months. Steer clear of this nightmare. They despise you - the most repulsive, wicked individuals I've ever encountered. How can you live..

The front desk staff was incredibly unprofessional and discourteous. They behaved like an authoritarian gatekeeper, preventing me from expressing my concerns. After enduring a lengthy wait to have..

This medical practice is an absolute disaster. The front desk staff are incredibly unhelpful, and the wait times are completely ridiculous. You might as well arrive an hour after your scheduled..

I am incredibly grateful to Caroline for her compassion, empathy, and support in my healing journey. Unlike the stereotypical medical practices I'd heard about, this clinic has truly exceeded my..

Recently, they've been helpful precisely when I was most desperate, but thanks to what? I'm struggling with intense anxiety and now I'm told a representative will reach out about my medical..

The staff at this establishment display a remarkable lack of professional skills and expertise.