MM

Maria M. 3 years ago • From Google

Rating

Bad

Terrible healthcare service with unresponsive staff

No stars for Laburnum Health Centre. I underwent surgery on 12.10.2022 and was instructed by my doctor to visit the GP after 2 weeks to have my stitches removed. After 3 weeks, I contacted the GP, but they declined and directed me to the Walking Centre or 111. I tried calling these services, yet the Walking Centre never answered, and 111 provided no assistance. I repeatedly called the Walking Centre with no response. When I contacted the GP again, they refused to remove my stitches, claiming they had no available appointments. Despite multiple attempts to reach the Walking Centre, I received no help. One month post-surgery, I still have unremoved stitches after repeatedly being turned away by the GP. My fundamental question is: What is the purpose of a GP if they cannot provide essential services when patients need them? Why are they so indifferent to patient care? Are they merely in this profession for financial gain? My direct question to Laburnum Health Centre: How can I get my stitches removed after one month? And please do not redirect me to another medical institution. RESULTS: Following my message, the GP sent a link to immediately book a stitches removal appointment.

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